GH warranties all of our products for up to 1 year from the date of manufacture. As a retailer this warranty applies to you and the products that you receive from your distributing partner. For issues related to nutrients, systems, pumps and other hardware items please report the claim directly to the distributor in which the product was purchase.  The distributor will take the claim up with GH and at that time we will require the following information from the Distributor: 

  • GH Product Number (product name and size)
  • Batch number (7 digit number)
  • Issue with product
  • Customer/Store seeking claim

Always feel free to contact GH directly if you have any questions about any of our products and need additional information. 

Here is an example of how you can read out batch codes.